Measure satisfaction after every service. Gain precise data for lasting improvements.
When was the last time you booked, let’s say, a stay at a hotel whose rating was 2 out of 10? Regardless of what kind of service you offer, customer satisfaction simply cannot be an afterthought. With Artur Services, you stop relying on assumptions and start removing friction from real experiences. And once you do that, your clients won’t only notice the difference, they will feel it. Your customers will turn into repeat buyers. They will be more loyal to your company, and perhaps even turn into brand advocates.
No matter the industry, a service has to constantly deliver high customer satisfaction if it wants to have a reputation of quality. Measuring satisfaction is not optional — it is basic business hygiene for every service business that wants to keep a good reputation. Artur services helps you systematically measure customer satisfaction after every service, training, or installation — so you always know what worked and what needs improvement. Measurements are tailored to your specific service type, and reflect various key metrics you couldn’t measure before.
Is one of your units underperforming? See why that’s the case with real-time data and make swift adjustments. Easily and effortlessly compare performance across your every unit & location. Have customers tell you precisely how each of your service workers impact their service experience — improve service quality and strengthen worker accountability.
The customer is invited to give feedback via Email, SMS, Viber, or a simple QR code scan.
The customer provides feedback based on their experience.
Artur processes the feedback, providing you with clear, real-time data and insights, allowing fast, systematic improvements.
Seamless integration with your loyalty program and CRM.
Fully GDPR compliant. Secure against any kind of data leakage.
You own it. Only you can access it.
Tailored solutions designed to meet the unique demands of service-based businesses.
Stop guessing. Turn live data into immediate growth with instant, clear analytics
To achieve best results, we adapt to your specific situation.
Compare all of your locations and teams at once, with just one quick glance.
We’ve worked with industry-leading brands across numerous niches.
up to 40%
The typical feedback response rate for online invitations sent via Email, SMS, or Viber when using motivators.
up to 25%
The typical feedback response rate for online invitations sent via Email, SMS, or Viber without using motivators.
around 3-5%
The typical feedback response rate for offline invitations using a QR code when using motivators.
around 1-3%
The typical feedback response rate for offline invitations using a QR code.
